Domestic Seller Agreement

1. Seller Responsibilities

• You are the merchant of record for all transactions. Buyers pay you directly via Stripe.
• You must accurately describe products including specifications, condition, and any limitations
• You must fulfill orders within the lead time specified in your bid
• You must provide tracking information when orders ship
• You bear responsibility for product quality, compliance, and safety
• You must maintain a valid Stripe Connect account in good standing

2. Bidding and Pricing

When you bid on a pool, you commit to fulfilling the order at your bid price if your bid is accepted and the pool reaches its threshold. Bids are binding once accepted. You may withdraw unaccepted bids at any time.

3. Payment Terms

Buyer payments are processed through Stripe Connect. A 5% platform fee is deducted as an application fee. Stripe processing fees apply separately. Payout timing depends on your escrow tier:

• New sellers: Funds held until buyer confirms delivery
• Verified sellers (10+ orders, 4.0+ rating): Funds released at shipment
• Trusted sellers (50+ orders, 4.5+ rating): Direct payment, immediate payout

4. Non-Solicitation

You agree not to solicit platform buyers for direct transactions outside of PoolCures. You may not collect, store, or use buyer contact information obtained through the platform for purposes unrelated to fulfilling pool orders.

5. Ratings and Reviews

Buyers may rate your performance after delivery. Ratings affect your escrow tier and visibility on the platform. You may not incentivize, coerce, or manipulate ratings.

6. Disputes and Returns

You are responsible for resolving buyer disputes. PoolCures provides a communication channel but does not arbitrate. You must respond to disputes within 48 hours. Failure to respond may result in automatic resolution in the buyer's favor.

7. Termination

PoolCures may suspend or terminate your seller account for violations of this agreement, excessive disputes, low ratings, or any conduct that harms the platform or its users.

8. Contact

Questions: poolcures@gmail.com