Import Disclaimer

International Orders

Products purchased from international sellers on PoolCures are imported goods. By participating in international pools, you acknowledge:

• Delivery timeline: International orders typically take 30-60 days from pool close to delivery, including manufacturing lead time, ocean or air freight, customs clearance, and last-mile delivery.
• Customs and duties: All applicable customs duties, tariffs (including Section 301, Section 232, and other applicable tariffs), and import fees are included in the landed cost displayed before you commit. The price you see is the price you pay.
• Customs delays: Shipments may be delayed by CBP inspection, documentation issues, or regulatory holds. PoolCures cannot guarantee specific delivery dates for international orders.
• Product compliance: International sellers are required to ensure products comply with US regulations (CPSC, FDA, FCC as applicable). However, PoolCures does not independently verify compliance of every product.
• Returns: Returns on international orders are generally not available due to the cost and complexity of international shipping. Defective or misrepresented products are handled through the dispute process.
• Quality inspection: For international orders, you may request third-party quality inspection before shipment. This is optional and at your cost.

Domestic Orders

Products from US-based sellers ship domestically and are generally not subject to customs duties or import restrictions. Standard return policies apply as specified by each seller.

Contact

Questions about importing: poolcures@gmail.com